Aim High Indoor Bounce of Mesquite

This place is not at all what was described. For the amount of money we paid to rent the place out on a Sunday, I was very disappointed. If you are even considering this as an option, I would look elsewhere. 1) The place is extremely dirty on the outside and the inside. There was cake all over the ground outside that you could tell had been there for a very long time. Inside is even worse. The bounce houses were very dirty and you could tell had not been cleaned in a very long time. Inside the INFANT bounce house, there were little small balloons that could have easily been picked up and swallowed. Please see photos as a reference. 2) Through half of the "Play area" is exposed concrete where multiple kids fell and hurt themselves due the hard cutoffs between foam pad and concrete. Please see photos as a reference. 3) There was no air conditioning in this place at all. There were several roll in space air conditioners that were not doing the job even remotely. In the beginning of August it is simply not enough. 4) The bounce houses started falling down 3 separate times while children were inside of them. More than a few bounce houses are all plugged into the same surge protector and popped the breaker all 3 times. No where near safe in this environment. Additionally, a few of these bounce houses had GIANT holes in them with some being covered in tape and some not. 5) Exactly 1 of the games "worked" and I use that term lightly as the wheel on the machine was completely broken. 6) This place had no where near adequate lighting. Over half of the lights were completely out and other half were barely working as is. Please see photos as a reference. 7) There was a popcorn machine with popcorn in it and all the kids were asking to have some so once we actually looked at the popcorn inside, it was very clear it had been there for weeks and possibly months. Save your time. Spend your money elsewhere.

Aug 06, 2024 · Josh Waggoner

Cancellation policy is not clear. They stated you can cancel anytime before the event as long as it’s three days before…. AFTER REVIEWING THE PLACE AND SEEING HOW AWFUL IT IS I CANCELLED MY PARTY BUT WASNT REFUNDED MY DEPOSIT. There was nothing in the policy stating NONREFUNDABLE.. absolutely ridiculous. I just created the event today and cancelled and you can’t give me my deposit???

Oct 06, 2024 · Celena Bravo

Brought 4 of my grandchildren, the front employee was very nice, patient and courteous. Purchased tickets on Groupon, grandkids ages 4,8,12,14 enjoyed the bounce house. It was somewhat hot in building and employees placed small clip fans on tables to help make customers comfortable, it did help some my only complaint is that one of my kids didn't have socks on so i purchased him a pair. Then I noticed several other children (4) already playing on bounce houses # without any socks# When there are signs posted # SOCKS required!!!#

Jun 23, 2022 · All'ma Guzman

We hosted our boy’s birthday party here and the boys had blast. The reason I’m giving 3 stars is the facility was NOT fully air conditioned. In the late summer months, I can only imagine how hot it will get in there. Also, the facility was not very clean and the play area was very dark. Staff was friendly and helpful.

May 26, 2024 · Brandon Daniel

The price was great..The owner which ever she was nice & accommodating.. The day I had my children party one of my cakes were melting I asked the lady could I (a paying customer that booked a party ) put my cake in the refrigerator. She said no we already have two cakes in there my cake was small.. she didn’t try to look. Bounce houses weren’t cleaned. The children complained about their socks getting dirty.. no working lights. We were literally sitting in a dark space.. other than that the experience was fun for the children

May 15, 2024 · Melia Henderson