Alcatraz Escape Games

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Alcatraz Escape Games ico

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Theme Park Directory

Tarrant County . Texas

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 817-646-1057
  • alcatrazescapegamesdfw.com
  • 8800 N Tarrant Pkwy suite #200, North Richland Hills, TX 76182, USA

Operating Hours

Monday 5:00 PM - 17:00 AM
Tuesday 5:00 PM - 17:00 AM
Wednesday 5:00 PM - 17:00 AM
Thursday 5:00 PM - 17:00 AM
Friday 5:00 PM - 17:00 AM
Saturday 12:00 AM - 12:00 AM
Sunday 12:00 AM - 12:00 AM

Alcatraz Escape Games Introduce

Welcome to Alcatraz Escape Games, located at 8800 N Tarrant Pkwy suite #200, North Richland Hills, TX 76182, USA. You can contact them at (817) 646-1057 or +1 817-646-1057.

Alcatraz Escape Games, featured in the Theme Park Directory category, offers escape room experiences. However, customer reviews indicate significant issues with the condition and functionality of the rooms.

Multiple customers have reported problems with malfunctioning locks and props, requiring frequent intervention from the attendants. The rooms are also described as being cheaply decorated, which detracts from the immersive experience.

One customer detailed a particularly negative experience, starting with the absence of their game host and the unavailability of their booked room. They were redirected to the "wizard room," which had numerous non-functional components. Communication with the game master was primarily through a walkie-talkie, and many props were broken or misleading, still having locks on them despite being unusable.

Customers have expressed disappointment and frustration, with one stating it was the "worst" escape room experience they've had. However, the venue did provide a refund, which was acknowledged as a positive aspect.

It is also noted that the escape rooms are located inside an arcade, which can make them difficult to find for first-time visitors.

Key features and services (based on the available information):

  • Escape room experiences.
  • Malfunctioning locks and props.
  • Cheaply decorated rooms.
  • Potential issues with game masters and room availability.
  • Located inside an arcade, making it difficult to find.
  • Refunds provided for significantly poor experiences.

Alcatraz Escape Games in North Richland Hills, TX, offers escape room experiences, but potential visitors should be aware of the reported issues with room maintenance and functionality. Customer reviews strongly suggest that the rooms are in poor condition, and that equipment malfunction is a common problem. It is recommended to proceed with caution or consider alternative escape room venues.

Photos

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Location

Customer Reviews

I was really disappointed. We had a good time but the rooms were in pretty bad shape. Several.locks didn't work so we had to call the attendant to fix it several times. The rooms were decorated pretty cheaply. I will try another escape room because we did have a good time. I hope the next on isn't so cheaply done.

Feb 22, 2025 · Karla Salgado

We had the worst experience here. It started with out game host not being there, and then the room that we actually booked wasn’t working so we had to do another instead. We did the wizard room and none of the components for the room were working. We had to talk to our game master through a walkie talkie and most of the time we were finding anything because everything was out of order. They also have props in there that used to be part of the room but broke so we can’t use them. But- they confuse you because they have locks on the still.! I’ve been to many escape rooms and this by far was the worst. We did get our money back so that was a plus.! It is also inside a arcade, hard to find at first.

Nov 28, 2024 · Maria Alvarez

This place was awesome! The escape room “The Row” was so much fun. Reid was our moderator, and he was so helpful and awesome! I even had a small issue with the booking which was fixed quickly and made everything so much easier! I love this place and will be coming back to try “The Zombies.”

Oct 21, 2023 · alliecattt

Honestly, we were really disappointed. The room had multiple things that we were told to “ignore” because they were broken, including the cameras so the game coordinator couldn’t see where we were. We were in and out in less than 30 minutes because there were only 4 puzzles. It was poorly put together and poorly run.

Dec 22, 2024 · Heather Graham

It was not great. Many components of the wizard room weren’t working. For ex: The tv monitor and cameras weren’t operating, so we had to talk into a walkie talkie. At one point, we were struggling to find a key and the guy had to walk in and give it to us because it wasn’t placed in the room before we started. The guy working the room was nice, but the experience was not worth the price. The location was also difficult to find. Y’all definitely need some indoor signs.

Aug 24, 2024 · Sydney