Altitude Trampoline Park

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Altitude Trampoline Park ico

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Theme Park Directory

Madison County . Illinois

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 618-744-6959
  • www.altitudetrampolinepark.com
  • 91 Fountain Dr, Glen Carbon, IL 62034, USA

Operating Hours

Monday 11:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 9:00 PM
Saturday 11:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM

Altitude Trampoline Park Introduce

Welcome to Altitude Trampoline Park, located at 91 Fountain Dr, Glen Carbon, IL 62034, USA. You can contact them at (618) 744-6959 or +1 618-744-6959.

Altitude Trampoline Park, featured in the Theme Park Directory category, provides a fun and active experience for individuals and families. Customer reviews highlight the friendly and helpful staff, clean facilities, and affordable ticket options.

Customers have praised the staff for being "great and very helpful," with a special mention to Tanner for being the "coolest employee." This indicates a positive and welcoming atmosphere created by the staff.

The park offers various ticket options, including a monthly pass through Funfull, which provides 90-minute jumps per day for a reasonable price. This option is particularly appealing for frequent visitors.

For first-time visitors, the park provides specialized socks with "CRAZY strong grippies" for $3 per pair, which customers are allowed to keep. Children two and under are admitted for free (subject to change), making it a family-friendly destination.

The park features a large area with trampolines on one side and an obstacle course on the other, providing a variety of activities for different interests. The facilities are described as "clean and functional," including the bathrooms.

Altitude Trampoline Park also offers rooms for birthday parties and other events, making it a suitable venue for celebrations. The park has a concessions stand offering snacks and drinks, but outside food and beverages are generally not allowed, with exceptions for items like sippy cups.

One minor complaint from a customer was the time it took to sign in, which involves signing a waiver and providing personal information. However, this is acknowledged as a necessary procedure for safety and liability reasons.

Key features and services include:

  • Large trampoline area.
  • Obstacle course.
  • Friendly and helpful staff.
  • Affordable ticket options (monthly pass).
  • Clean and functional facilities.
  • Birthday party rooms.
  • Concessions stand.
  • Specialized grip socks.

Altitude Trampoline Park in Glen Carbon offers a fun and active experience with trampolines and an obstacle course. Customers praise the friendly and helpful staff, clean facilities, and affordable ticket options. It is an ideal destination for families and birthday parties.

Photos

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Location

Customer Reviews

Funfull is the place to get tickets even if you don’t attend daily it’s still $20 for one whole month with 90 minute jumps a day. The staff are great and very helpful. Shout out to Tanner being the coolest employee.

Oct 22, 2024 · Christina McCall

Tried this out for the first time and was very pleased with the experience. Children two and under are free (or at least they were when we went) and I bought the 90 minute pass for myself. They provide everyone with socks automatically because you have to wear theirs. Socks are $3/pair and you get to keep them, obviously. They have CRAZY strong grippies on the bottom so it completely makes sense. There are a lot of trampolines on one side and an obstacle course on the other. Each end of the building has some other areas as well. The bathrooms were clean and functional. There is a room for birthday parties but we also saw one in the general area. We had a great experience and will go back and would recommend to others. They don't allow outside food or beverages but make exceptions for sippy cups and things like that it seemed. There is a small concessions stand with cotton candy and chips and coffee and soda and water. My only complaint would be how long it takes to sign in which probably wasn't even that long but I was trying to contain a squirmy toddler. You have to sign a waiver which totally makes sense but also your email and home addresses.

Aug 13, 2023 · Hannah Marks

Some concerns regarding the quality of customer service provided by your staff. Recently, there have been several instances where I have expressed dissatisfaction with the service I received. My complaints primarily revolve around long w unprofessional behavior when asking questions such as why can't you find my children's name in the system, and a lack of knowledge that SOME of your staff have when navigating through the system is kind of nerve wrecking. To address these issues, I would like to suggest the following steps: 1. Training 2. Regular Performance Reviews: Conducting regular performance reviews to identify areas where staff members may need additional support or training. 3. Clear Communication s. 4. Customer Feedback Mechanism: Setting up a system for collecting customer feedback regularly to identify recurring issues and address them promptly. I am confident that by taking these steps, we can significantly improve the quality of our customer service and enhance the overall customer experience. These changes and ensure that you will be able to maintain a high standard of professionalism and customer satisfaction. It is very important that your staff understands they are working with all types of cultures. RUDENESS is not acceptable. Another bad experience 11/2/2024 the two stars I gave are based on the fun my children still managed to have.

Nov 02, 2024 · Adorable83

Aniya hosted our party,and did a truly fantastic job. Any requests were handled quickly and with grace,she was kind with all of the kids and took pride in her work.give that girl a well deserved raise!:)

Dec 31, 2024 · Matt Evanoff

Loved this place.....the employees were great, super friendly. The facility is clean. Lots of stuff to do. We will go back. The only disappointment was that we came in from 7-10pm with a group of teens.....and there was no food available. Had there been popcorn, Nachos, pretzels or any other items listed we would have spent alot more money for our group. Teens love to snack💚

Nov 25, 2019 · Christina