Altitude Trampoline Park - Roscoe Village

Welcome to the newly opened Altitude Trampoline Park - Roscoe Village, located at 3330 N Western Ave, Chicago, IL 60618, USA. As a brand-new addition to the Theme Park Directory, Altitude Trampoline Park in Roscoe Village promises an exceptional experience for trampoline enthusiasts of all ages, especially for birthday celebrations.

Based on glowing customer reviews, this new Altitude location in Roscoe Square is already making a strong positive impression. One family who celebrated their son’s 4th birthday described it as the "BEST experience," with both kids and adults having tremendous fun. They extended a huge thank you to Colton and the entire staff for making it their best party yet, emphasizing how easy and enjoyable the entire event was, and expressed their eagerness to return.

Another reviewer, who rarely leaves reviews, felt compelled to award this location a perfect five stars, stating it provided "THE BEST experience" they’ve ever had at any trampoline park or play space, even surpassing their expectations for a newly opened venue. From the moment of arrival, they were met with a warm and welcoming atmosphere. The staff went above and beyond to create an easy and wonderful party, making the reviewer feel like they were at the "Ritz Carlton of birthday party venues." The staff immediately offered assistance with carrying items, set up decorations and paper place settings, and continuously reassured the host that they would handle everything, allowing them to enjoy playtime with their children.

Specific staff members were highly commended: Sheila, the event coordinator, and Brooklyn, the party host, were described as the sweetest, most patient, and accommodating people. The main manager, Colton, personally greeted the host to ensure satisfaction with the food order. The party ran seamlessly, with the staff serving food, drinks, birthday cake, and cupcakes to all the children, requiring no effort from the host. Surprisingly, the adult guests raved about the spicy buffalo wings. Even when a child had an accident, the staff, including another manager named David, handled it with grace and promptly cleaned up. The facility is also noted for being very clean and features a unique pink decor with a giant disco ball above the main trampoline area.

After the party, Brooklyn even helped load all belongings and gifts into the car. The reviewer cannot recommend the Roscoe Village Altitude location enough, highlighting the exceptional customer service from the initial phone contact to the end, the great layout allowing for easy supervision of children, the great food, and the fun and inviting atmosphere, resulting in a perfect 10/10 experience. The environment is described as clean, pink, and fun, with a spacious layout for jumping and a disco ball adding to the atmosphere. Services include general admission for jumping and dedicated birthday party packages with attentive staff who assist with setup, food, and cleanup. Key features are the exceptional customer service, clean and inviting environment, great food options, and a layout that facilitates easy supervision of children. No specific promotional offers were mentioned, but the overwhelmingly positive reviews, especially regarding birthday parties, serve as a strong recommendation for local users in Chicago seeking a top-tier trampoline park experience.