City Hall

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Theme Park Directory

Orange County . Florida

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • disneyworld.disney.go.com
  • 4740 Caribbean Way, Orlando, FL 32836, USA

Operating Hours

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City Hall Introduce

Welcome to City Hall, your gateway to the incredible world of Universal Orlando Resort! While City Hall itself isn't an amusement park, it serves as the central hub and information center for Universal Orlando Resort, offering everything you need to plan and experience an unforgettable vacation.

Your Gateway to Universal Studios Florida:

City Hall is your starting point for exploring Universal Studios Florida, one of the most popular theme parks in the world. Here, you can:

  • Get information about attractions, shows, and events.
  • Purchase tickets and passes.
  • Obtain maps and park guides.
  • Ask questions and receive assistance from friendly staff.

Explore the Wonders of Islands of Adventure:

Just a short distance from City Hall, you'll find Islands of Adventure, another world-class theme park within Universal Orlando Resort. City Hall can also provide you with information and assistance for this park, where you can:

  • Discover thrilling rides and attractions based on your favorite stories and characters.
  • Explore immersive lands like The Wizarding World of Harry Potter and Jurassic Park.
  • Enjoy live shows and entertainment.

Experience the Excitement of Volcano Bay:

For those seeking aquatic adventures, City Hall can guide you to Volcano Bay, Universal Orlando's tropical-themed water park. Here, you can:

  • Slide down exhilarating water slides.
  • Relax on the sandy beaches.
  • Enjoy the refreshing pools and lazy rivers.

Beyond the Theme Parks:

Universal Orlando Resort offers more than just theme parks. City Hall can also help you explore:

  • Universal CityWalk: A vibrant entertainment complex with restaurants, shops, and nightlife.
  • On-site Hotels: Luxurious accommodations with convenient access to the parks.

Plan Your Universal Orlando Adventure:

City Hall is located at 4740 Caribbean Way, Orlando, FL 32836, USA. Visit us to:

  • Purchase tickets and passes.
  • Get information about park hours, show schedules, and special events.
  • Obtain maps and park guides.
  • Ask questions and receive personalized recommendations.

Make the Most of Your Visit:

To ensure a smooth and enjoyable experience at Universal Orlando Resort, City Hall provides:

  • Concierge services.
  • Package delivery.
  • Lost and found assistance.
  • And much more!

Universal Orlando Resort Awaits:

With City Hall as your starting point, embark on an unforgettable adventure at Universal Orlando Resort. Experience the magic of movies, the thrill of rides, and the wonder of immersive worlds. Your Orlando vacation begins here!

Photos

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Location

Customer Reviews

They give you free badges to wear around the park! My friend got one for her bday and 1st visit and I grabbed two for my friends that got married 01/04/2025.

Jan 11, 2025 · Queen Bee

City Hall at Magic Kingdom Park is a solid choice for your Disney experience. The staff was friendly and helpful, making sure our visit started on the right foot. The atmosphere was bustling with excitement, perfect for families like mine. While not the most thrilling attraction, it sets the tone for a magical day ahead. Don't forget to check out the Lost and Found, in case you misplace anything during your adventure!

May 13, 2023 · Rowdy Hall

City Hall is really the location for "guest services" for the parks. You can have questions answered here, make restaurant reservations, upgrade your passes, etc. It's a one-stop-shop for all things Disney Parks. The cast members are always incredibly helpful and will do what they can to make your experience magical. I've only been in here a few times to either ask a question or make a reservation. They've always been able to help us out! Overall: A+ Easy way to fix a challenge, or get some help for the parks!

Jan 08, 2021 · S Forrest

A fun place to visit there are character meetings here sometimes during the holidays and during the summer. A good place to get out of the heat and see some fun old cars when it is busy. Sometimes it can get packed but overall you are in MK so it will always be a great time to hang out.

Sep 01, 2023 · Taylor Henderson

Just terrible customer experience. I hope nobody ever needs them, they are not helpful. They don't help keep the magic that Disney is supposed to give you. Universal Studios or Busch Gardens will be our next family trip. Thanks for nothing, City Hall.

Oct 06, 2023 · Ryan Stultz