DEFY Palm Bay
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 321-953-0284
- defy.com
- 750 Bass Pro Dr NE, Palm Bay, FL 32905, USA
Operating Hours
DEFY Palm Bay Introduce
Welcome to DEFY Palm Bay, located at 750 Bass Pro Dr NE, Palm Bay, FL 32905, USA. You can contact them at (321) 953-0284 or +1 321-953-0284.
DEFY Palm Bay, featured in the Theme Park Directory category, provides a fun and family-friendly trampoline park experience with a strong emphasis on customer service and amenities. Customer reviews highlight the positive interactions with staff, particularly Justin, and the park's suitability for kids' activities and birthday parties.
Customers have reported "the best experience" and praised the staff for their exceptional service. Justin, in particular, is described as "knowledgeable, happy, joyful, caring, & respectful," making a significant positive impact on visitors' experience. Customers emphasize that his positive attitude is "hard to find now days" and that he is "the face of this place."
The park is noted for its recent "upgrades," indicating ongoing improvements to enhance the customer experience. This has led to a return of previously lapsed customers, who now find the park more suitable for children.
DEFY Palm Bay is described as an "absolutely love" place for children, offering a fun and energetic environment. The pricing is considered "awesome," providing good value for the entertainment provided.
Parents appreciate the added amenities, such as "massage chairs" and "free WiFi," allowing them to relax while their children enjoy the trampoline activities. The park also hosts "birthday party's," making it a suitable venue for celebrations.
Key features and services include:
- Trampoline jumping areas.
- Friendly and helpful staff.
- Excellent customer service.
- Massage chairs for parents.
- Free WiFi.
- Birthday party hosting.
- Recent facility upgrades.
DEFY Palm Bay offers a highly recommended trampoline park experience for families and children. The excellent customer service, particularly from staff members like Justin, combined with the park's amenities and upgrades, makes it a top choice for a fun and enjoyable outing.
Photos
Location
Customer Reviews
This was the best experience that we have ever had here. Justin was so knowledgeable, happy, joyful, caring, & respectful. This is hard to find now days. Please keep Justin around because this man has made our day just with the simple things that people don’t realize. He is the face of this place. I have been here at least 20 times. I stopped coming about a year ago. The staff was not equipped for children. I love all of the upgrades too!! Thank you Justin God Bless!
Jan 25, 2025 · Tiffanie jordan
I absolutely love this place for my kiddo. The price is awesome, kids can jump around and they have massage chairs for parents and there's free WiFi. Can't get any better then that. They also do birthday party's
Mar 07, 2025 · Samantha Barrett
We were going to go before but after reading about how dirty it is there we put it off. But after a reply about it being addressed we decided to go (Wed Feb 05th) but I was disgusted with how dirty it is, when previous comments mention how bad the floor is you don't realise how bad until you get there. Also the dividers are all dirty and the foam cubes in the pits look like they've all been chewed on by something! Considering how the waiver goes on about social distancing etc so not to catch anything they should think about providing hover board's so we don't have to touch the floor. Also after going in the foam pit I had half a dozen bites over me. Now the good part, maybe because it is dirty but it was quite quiet so my 2 year old could enjoy. Oh and I'm not sure when the time starts, if it's every quarter of an hour but we only got 75 minutes before it was announced that our time was up! Overall it is expensive for what you get, especially for a 2 year old. I would suggest $10 for an hour would be a more reasonable price. Also I was told that it's currently rebranding so hopefully the issues will be resolved very soon.
Feb 05, 2025 · Alan The Bear
Fun, not that full for a Saturday morning, but it was a little pricey and seemed a little outdated. Yet, my son had a blast. Props on the massage chairs (paid) and water refilling station. The little market is also pricey, take your water bottle and your golden
Mar 02, 2025 · Alex Cuadra
Grand kids like this place and I like layout of it so that adults can watch kiddos. However, this place is so filthy, probably won't be going back.....floors very sticky and looks like hasn't been mopped for a year. Bathroom nasty too, I reported them while I was there but no one cleaned them up. Seemed like only teenagers running the place and have never seen a manager while there. I can not imagine when they actual play areas have been cleaned last. The foam cubes need replaced as well. Young grandson came home with a scratch on his jaw/neck which I didn't notice till in the car. So somewhere there is something sharp in a pit.
Jan 02, 2025 · Betty Wilson
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