Eglin AFB ITT - Tickets and Travel

Let me start off by saying Pamela is AMAZING! After many attempts to get last minute tickets to an excursion and failed, she was able to get everything done in under 30 minutes! She was very patient and helped answer all of our questions!

Oct 25, 2024

When we visit the Destin area this is one of our first stops to get better priced tickets to local attractions. The staff is always courteous.

Jul 11, 2024

This was our second visit. We did not want to go back but you cannot beat the prices for Disney! When we want the first time the woman at the desk, was extremely rude, impatient and condescending. Went back today and there were 3 more ladies working but she greeted us and asked us what we needed so unfortunately we had to talk with her. The form they give you is extremely busy with info. So I had some questions and again, condescending tone and stone faced. I asked about a brochure and she pointed to where I could find one. A woman in the office heard and stepped out to give me a brochure. This woman is extremely unhelpful and should work somewhere out of the public. When customers come in excited about planning their family vacation that energy should be matched.

Aug 31, 2023

Helpful, friendly, quick service, great discounts on tickets. Also, really appreciated that they are open late until 7pm on Tuesdays

Mar 10, 2020

Terrible customer service. Nothing but road blocks. I was traveling from Arizona across country and needed to coordinate with Disney. They absolutely would not send me any information on the tickets I purchased. They could have easily returned my online order email with the numbers from the tickets so I could make my reservation. Instead in the end my 84 year old father had to drive 76 miles each way to pick them up. They need some customer service orientation and training! I will avoid them if at all possible in future. 😠😠

Dec 31, 2020