Houston Funplex

Bar Event

Houston Funplex ico

(4864)

Theme Park Directory

Harris County . Texas

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 281-530-7777
  • houstonfunplex.com
  • 13700 Beechnut St, Houston, TX 77083, USA

Operating Hours

Business hours are not available at the moment

Houston Funplex Introduce

Welcome to Houston Funplex, located at 13700 Beechnut St, Houston, TX 77083, USA. You can contact them at (281) 530-7777 or +1 281-530-7777.

Houston Funplex, featured in the Theme Park Directory category, has received overwhelmingly negative customer feedback, indicating significant operational and environmental issues. Reviews highlight problems with maintenance, cleanliness, and customer service, leading to a poor overall experience.

Customers have reported inconsistencies between the website's operating hours and the actual opening times, causing confusion and frustration. The venue's opening time of 5 PM, despite an advertised early bird special, is specifically mentioned as a "RED flag."

The environment is described as unpleasant, with "fumes of dirty cleaning supplies" causing migraines. Customers have also reported encountering "gross sticky stuff" on rides and observing "big roaches," indicating serious cleanliness issues.

Maintenance problems are prevalent, with reports of "more then half the games where broken" and only "2 rides worked." Even the vending machines were reported as broken. This lack of functional equipment significantly detracts from the entertainment value.

Customer service has also been criticized, with employees described as having "bad attitudes" and appearing "sleepy." The venue's policy of not allowing customers to cash in game points until a full two-hour period has elapsed is seen as unreasonable.

While roller skating is mentioned as a potentially fun activity, the overall atmosphere is described as "low category," further contributing to the negative perception.

Key concerns noted by customers:

  • Inconsistent operating hours.
  • Unclean environment with strong chemical fumes and roaches.
  • Broken and poorly maintained games and rides.
  • Poor customer service with employees having bad attitudes.
  • Unreasonable policies regarding game points.
  • Low-quality atmosphere.

Given the strongly negative customer feedback, potential visitors are strongly advised to exercise caution and consider alternative entertainment venues. The reported issues indicate a significant lack of maintenance and customer care, which may lead to a disappointing and unpleasant experience.

Photos

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Location

Customer Reviews

Okay let me start by saying I’ve been coming here for years but I haven’t been since 2020. The first RED flag was they don’t open until 5pm but the website has an early bird special that’s Friday - Sunday 11-3pm done at make any sense. Next issue was the fumes of dirty cleaning supplies was wild. It gave me a migraine. Once we waited two hrs for them to open I was already into deep to seeing as how I drove from brookshire for a family day with my kiddos. Once there I quickly was upset because they told us only 2rides worked. So we got the 2hr game card. More then half the games where broken so after 35mins my kids didn’t want to stay anymore. I told them to cash in there point so we could leave and we were told that we had to wait the whole 2hrs before we could cash in our points. I tried to endure the smell and stay but as we kept playing we ran into some gross sticky stuff all over most of the rides. I finally had enough and decided to was time to leave but before leaving for my 45min drive back home I wanted a drink from the vending machine…… it was broke as well. At this point I made it clear to everyone we would never comeback to this place. The employees had bad attitudes and seemed sleepy. The amount of big roaches was bazaar!! There’s no point in this place being open. I’m confused as to how they are still up and running.

Oct 11, 2024 · Jada Brasher

The idea that fun plex has of kids having fun is there but the amount you pay is not worth it for what you get. The roller skating is fun but the people that attend their makes it seem like a very low category place.

Dec 17, 2024 · Mayra Ruiz

I took my daughters to this place this past Sunday and it really wasn’t worth it. The outside is super dirty and building can’t possibly be up to code. You can tell it was a nice place when it first opened but the current owners don’t care. In the arcade only a few games worked, the skating ring was the best part. They have rides that you can get on but they were outdated and there were no attendants. The place feels like a big ball of germs, touching anything makes you feel dirty. The bowling alley was nice but not it’s in a corner and is easily missed. I didn’t trust the food because the ordering counter was dirty, machines haven’t been cleaned or whipped down. It was a no for me. The staff want friendly, very nonchalant, poor hygiene/super musty and had attitudes. I will say except for the ticket lady at the front and the young men that ran the skating ring. I drive from Katy thinking to try a new place but that drive wasn’t worth it. Save your money because it is expensive and you can’t comfortably enjoy anything!!

Jan 30, 2024 · Janeé Staples

Paid for my sons birthday party, booked in the crystal room. Party area was not ready for a half hour after the time we booked. Several of the fun attractions are not working as well which was a bummer. The manager, not sure his name, was more than helpful in getting us accommodated and expediting our wristbands and game cards. It looks a bit run down but we had a great time. Communication seems like it could be better, along with some aesthetic touch ups. There’s an obvious abundance of maintenance work that could be implemented to brighten the place up. Pizza for the party was good, our hostess was pleasant and helpful as well. We had a great time all in all.

Jul 27, 2023 · Michael Richter

This place needs some TLC. Lots of arcade games aren't working. Ferris wheel attendant is very slow and could use some help to expedite the seating. He was working really hard and seem tiered. Not many options to eat. I visited on March 21. This place has seen better days. Card wasn't accumulating points for the ride and arcade combos plane.

Apr 20, 2024 · Rohit