KTR Chandler

The equipment and activities were vast and high quality. We came using Pogo Pass. It was well worth the time. Some of the kids are limit testers without supervision and employees are too soft to call them out. Still this was nothing compared with what I've seen at other comparable facilities where parents neglect kids that they haven't taught how to behave in public so no loss of star for this.

Aug 10, 2024 · Geoffrey Dowdle

KTR is the coolest jump park ever! They have so many trampolines and fun stuff to do. The best part is the staff—they're super nice and always help you out. They make sure everyone is having the best time! If you wanna jump and have a blast, KTR is the place to go! Totally five stars!

Mar 18, 2025 · german fischbeck

I had the absolute worst experience at KTR Chandler, and I’m still shaken up about it. I went there looking forward to having a fun day, but what happened turned into a complete nightmare. The place itself seemed okay at first. The atmosphere was energetic, with tons of people jumping on trampolines and having a good time. However, things quickly took a dark turn. I made the mistake of trying to jump near one of the poles on the trampoline courts, which turned out to be a huge safety hazard. The pole was placed way too close to the trampoline area, and there was no warning about how dangerous it was. I was bouncing around, having fun, and then I went a little off course, as anyone might do in such a chaotic environment. As I approached that pole, I didn't realize how close I was to it. The next thing I knew, I collided with it, and the impact was like nothing I’ve ever felt before. I was completely thrown off balance and hit the pole in a way that made me feel like I’d died on impact. It was painful, disorienting, and terrifying. I’m not exaggerating when I say I was in serious pain. I couldn’t even stand up right away. I had to be helped off the trampoline area, and it felt like I was in a daze, unsure of what had just happened. No staff members were immediately on hand to help, which made the whole situation feel even worse. I couldn’t believe how poorly the place was laid out. The trampolines are supposed to be fun and safe, but the proximity of those poles made it seem like they didn’t prioritize safety at all. Afterwards, I had to seek medical attention. The whole experience left me traumatized and angry. There was no apology, no offer of compensation, and no real concern from the staff. I’m shocked that a place like this is still allowed to operate when they clearly have such serious safety hazards. I would not recommend this place to anyone. It’s incredibly unsafe, and honestly, I’m still recovering from the physical and emotional impact. Don’t risk it—stay away from KTR Chandler!

Feb 05, 2025 · Znumyz

What a terrible experience across the board. It’s managed by a bunch of kids so I get the level of expectations are low, but they were rude and served us “raw” chicken. No manager on duty worth trying to have a coaching moment with on how to improve. Our particular party host tried her best but her team set her up for failure. Very poor customer experience but I doubt they care!

Nov 17, 2024 · Brent Clutter

My son had a birthday party there, fun place kids love it there, they are under new management from what the team at the front said. At the birthday party, him and his siblings got free 2hr passes. We went this past weekend to get out the house, and out of the heat, to use them, and they said NO, we don't take those anymore as of June or July. As far as customer service they should have offered what was already given, so that is the reason for the 3 stars do a little better. So if anyone has any from previously they are not accepting them, and it was $48 I wasn't expecting, but didn't want to disappoint the kids.

Sep 30, 2024 · Nikki Marie