Mall Jump At Volusia Mall
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 386-255-8702
- www.volusiamall.net
- 1700 W International Speedway Blvd, Daytona Beach, FL 32114, USA
Operating Hours
Mall Jump At Volusia Mall Introduce
Welcome to Mall Jump At Volusia Mall, located at 1700 W International Speedway Blvd, Daytona Beach, FL 32114, USA. You can contact them at (386) 255-8702 or +1 386-255-8702.
Mall Jump At Volusia Mall, featured in the Theme Park Directory category, has experienced significant changes, including rebranding and a drastic price increase, which have led to negative customer experiences. Reviews indicate concerns about customer service and potential safety issues.
Customers have reported that the facility is no longer branded as "Mall Jump" and is now operated by a different company with an unremembered name. The pricing has significantly increased from $7 to $20 per child for 5 minutes of jumping, which is considered "insanely overpriced."
One customer reported a lack of a shoe rack and an employee stepping on their child's white sneakers, leaving them scuffed. This incident, combined with the price increase, has deterred the customer from returning.
Another customer shared a negative experience with an employee who was unhelpful and rude. The employee, identified as "Hindu" or a similar name, did not greet or acknowledge the customers for nearly 5 minutes. When addressed, the employee rolled her eyes and mumbled under her breath. This behavior led the customers to feel unsafe leaving their children in her care, and they decided to leave.
The reviews indicate a significant decline in customer service and a lack of care from the staff. Potential customers are advised to consider these negative experiences before visiting the facility.
Key features and services (based on customer reviews):
- Indoor trampoline activities.
- Significant price increase.
- Poor customer service.
- Potential safety concerns.
- Lack of amenities (shoe rack).
Mall Jump at Volusia Mall has undergone significant changes, including rebranding and a substantial price increase. Customer reviews highlight concerns about poor customer service and potential safety issues. The facility is no longer recommended due to these negative experiences.
Photos
Location
Customer Reviews
it’s actually no longer “mall jump” branding it’s a different company i can’t recall the name of. my daughter has always loved this and it was $7 (reasonable). it has now drastically gone up to $20 per child for 5 mins of jumping, which is insanely overpriced. they don’t even have a shoe rack anymore and the dude working stepped on her fresh white sneakers leaving them scuffed up. don’t think we can justify coming back here anymore… no matter how much fun the kids find it.
Jun 30, 2024 · Jazmin Jane
Me and my husband came to let our 2&3 year old jump. We waited almost 5 minutes at the counter to be assisted. We weren't greeted nor acknowledged. Finally we asked if she was going to help us at that time the young women looked up rolled her eyes and looked back down. I then asked her name and she said Hindu or something similar. So I addressed her by name and ask is this the way they treat customers while looking down she mumbled something underneath her breath. At this point I felt it was not wise to put my children's safety into her hands so we left. It's sad that this employee does not care enough to do what she was hired to do, her Job! While costing this business money. This is the the young lady in this photo.
Oct 09, 2023 · The Bail Bond Lady
Not located inside of the mall anymore in daytona beach on international blvd.
Jan 08, 2025 · Dwayne Neal (A. Man. Da's it better)
We had the worst experience today at the Mall Jump. My little one was waiting so patiently for her turn and the woman working there for sure saw her, we did not know we needed to sign the liability form first even though the very small sign there said we had to. Another woman came and signed her two kids and they just went ahead and did their jump even though we told her that we were there first. The woman working there did not do anything about it. Customer service going wrong and careless people are real!
Oct 08, 2023 · Karla Moore
Our expirence today made us very disgusted. The girl shows up at 11:26 saying it will take her 20 mins to open. Ok understandable but I have a son on the spectrum that is very impatient and we walked around the mall waiting for her to be ready. We show back up with a line formed. This caused my son to have a meltdown causing us to have to leave. If she were open Ontime this wouldnt have been a issue. My son loves the mall jump but this expirence has me not wanting to come back at all. Sorry it had to be like this. Im really not pleased.
Dec 06, 2020 · Britney Schoener
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