Maze Rooms

So disappointing. The actual escape room was fun, but the customer experience was terrible. I had a friend cancel and I was able to call right around the 24 hour mark to get a refund for a ticket. They let me know I had to email instead, so I was a few minutes late. They were requesting my number to confirm that I wasn’t even a minute late before the 24 hour deadline to get a refund. Their focus on this minutia and disregard for the customer is really disappointing. Was the price of one ticket really worth jeopardizing customer experience? I understand if I was hours late, but I was within the timeframe. Missed opportunity here.

Dec 18, 2024

My group of six completed the World of Illusions escape room here. It was circus-themed but not the clown/juggler kind. I've been to other Maze Rooms locations, and they have not disappointed! The game master here was friendly but busy. He was managing multiple rooms at the same time. I think World of Illusions may have been one of the top escape rooms I have done. The room was cool with cool puzzles. Some of the puzzles take time to work, so I recommend being patient. It's those types where if it's old, it lags. [Some people in my group repeated some actions in succession, which may have taken even more of our time.] I did cut my finger on the bike by accident though. World of Illusions had a level 3 difficulty. I thought pharaoh's tomb sounded interesting, but it was a level 2. I may consider trying that on a different visit.

Sep 18, 2024

Such a fun escape room experience! It was very high quality and the maze of illusions was super tough but actually quite a mind boggling and exciting puzzle. I came with a group of 5 and that’s probably the minimum I’d bring - definitely a team bonding experience!

Nov 07, 2021

Took a friend here and had so much fun. Really had to work together to try and solve each set of clues. The satisfaction that you feel when you finally figure out the current set of clues is so satisfying. The staff was friendly and there’s a parking lot that had plenty of available parking on a Wednesday night.

Jul 05, 2024

I did World of Illusions and it was interesting and difficult, but there were not any puzzles that didn't work right or seemed unfair.

Jan 01, 2025