Nova Trampoline Park

We bring our kids to here very often. But today I am really not satisfied with the service. I used the massage chair and paid 5 usd for 15 minutes, it’s working well. After 15 minutes, I paid for another 15 minutes, but the massage chair stopped less than 5 minutes later, so I am asking the staff to check, the guy doesn’t know what to do, and he is very modest, and he got his manager in. His manager came and said this is not owned by Nova and is none of their business in a very rude way. Her face said she didn’t care about this. Obviously they have the machine in their property, and it’s not working. And this is ‘none of their business’ and they don’t care. So be cautious about the massage chair and it may not be working, if that happens, it’s not Nova’s business!

Jan 29, 2025 · Rachel Shu

The kids had an absolute blast, but as a parent, I found the experience a bit stressful. We were here for a birthday party, and while the play areas are exciting, some aspects felt unsafe. My daughter flew down one of the large red slides and hit her head pretty hard. The staff member at the bottom had a pocket full of ice packs, which makes me think this happens frequently. The birthday party room was extremely small, and we were all packed in tightly. The biggest issue, though, was noticing cockroaches crawling up the walls near the cake while the kids were eating. At that point, we decided we’d had enough and left as quickly as possible. Overall, while the kids enjoyed themselves, I can't say we'd return based on safety and cleanliness concerns.

Feb 04, 2025 · Chelsea Lennartz

Had my daughter’s party here. Kids did have a blast but the staff needs work. We didn’t get all the things that the party said it included, every time we asked for silverware(which they never gave to begin with), plates, napkins, they were upset they had to do something. The parents that were at the party all mentioned how bad the workers were too. Charged us for jumpers that showed up after the jump time as well. I did eventually get refunded after asking more than once about it. We had our birthday parties at other trampoline parks and the staff was amazing. Here the staff is not that. I would think twice before booking here. For the price and how the staff was not worth the money.

Feb 01, 2025 · Krystina Kugler

For kids 12 and under, boys and girls, this is the place to go so they can burn off some energy. Noisy, but with kids running everywhere, what do you expect? Staff monitored certain areas carefully, and I was surprised and pleased, quite frankly, to see no bad behavior while there on a busy Saturday for three hours. Trampoline, climbing wall, zip lines, slides, Naja course, they have it all. Comfortable sofa place throughout for parents to relax while watching their kids. There are available snacks and drinks reasonably priced for when they take a break and you forgot to bring something. Staff is pleasant, helpful and very patient. Our grandsons love this place.

Jan 18, 2025 · Christina Madden

One of the best trampoline park in the area. It has many variety of jumping area and zip line. It has neon party which is cool. One of the most preferred location for birthday parties. They are flexible in bringing your own food. Staffs are very helpful.

Feb 24, 2025 · Bluerulzs