Puzzling Escape Rooms Mesa

THIS WAS AWESOME! The gentleman at the front desk was awesome and very funny with the hints and made our experience amazing. Unfortunately, I didn’t get his name but he made our experience memorable.

Mar 29, 2025 · Nicholas Lorusso

My mom scheduled a time for the escape room and we showed up about 15 minutes early. The business was completely closed? No one was there. All the lights were off and all the doors were locked. We were so confused. We walked around upstairs and downstairs and nothing. So we called the google business number and the girl on the phone was laughing (probably nervously but still unprofessional) about how she had no idea why no one was there and she was trying to get someone to go there and open it up for us? I am baffled by not only the unprofessionalism but the fact that the business was closed during the scheduled business hours and still taking bookings online and forcing people to pay in advance. We waited 30 minutes. No one showed up so we left and have been calling several times over the last 24 hours. No one will answer the phone despite the business saying they are open. I’m pretty sure this is just some girls personal cell phone number instead of an actual business and she’s ignoring our calls. We literally just want a refund. It was like $140 for 3 people too. Such a scam. I am reporting to the BBB next. Additionally, your website looks like it was designed by a high schooler. Do better.

Dec 08, 2024 · Brianna Emrick

Super fun! Went here for my birthday and we did Nora’s Nightmare. We completed it with 4 minutes to spare! According to their lobby. Only 31% of groups are able to get out! Highly recommend this place. A great place to have a night out with the family/friends and is a good challenge.

Jun 27, 2022 · Samuel Taylor

Our group had such a fun time! The owner, Kate, was so friendly & accommodating & we'll definitely go back for more games in the future! Highly recommend & I've been to a lot of escape rooms throughout the country & they're not all this good!

Nov 26, 2024 · Kati Sands

Once I found out the owners also ran the Chandler Escape Room, I knew this place would be great! I did the Houdini escape room which is by far the best one I’ve ever done. I also learned so much about Houdini himself! Pretty cool starting puzzle to be handcuffed before entering the room.

May 20, 2021 · Taylor Alexander