Rockin' Jump – Westerville

Welcome to Rockin' Jump – Westerville, located at 1220 County Line Rd, Westerville, OH 43081, USA. As a trampoline park listed in the Theme Park Directory, Rockin' Jump offers a venue for various activities and birthday celebrations.

Environment: The primary feature of Rockin' Jump is its trampoline park setting, providing space for jumping and related activities. One positive review highlights a son having a great time. However, another review describes an environment where staff allegedly harassed young children about socks, creating a negative experience.

Services: Rockin' Jump – Westerville offers services related to trampoline park activities and hosting birthday parties. One positive review commends a host named Kai for being amazing and attentive, ensuring a son had a great birthday. In contrast, a negative review details an alleged incident where staff harassed a 6-year-old about socks, and the manager reportedly refused to address the issue properly, leading to a very poor customer service experience.

Features: The main features of Rockin' Jump include trampoline jumping areas and the capacity to host birthday parties. The positive review indicates that children can have a great time at the facility. However, the negative review raises concerns about staff interactions with children regarding policy enforcement (specifically about socks) and the handling of customer complaints by management.

Promotional Information: One positive review mentions a host making sure a son had a great birthday, suggesting that birthday party packages are likely offered. However, the negative review details a dispute over socks (where the customer claimed their child had appropriate socks from a previous visit) and a strict no refund policy communicated by management after multiple attempts to resolve the issue. This suggests that while birthday parties might be a feature, customers should be aware of the facility's policies and potential issues with service and refunds.

Based on the mixed customer reviews, Rockin' Jump – Westerville offers trampoline park activities and birthday parties. While some customers have reported fantastic experiences with attentive staff, others have described negative encounters with staff regarding policy enforcement and poor management response to complaints. Potential visitors should be aware of these contrasting experiences when considering this venue for recreational activities or events.