Room Escapers - Boston Escape Rooms

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Suffolk County . Massachusetts

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 857-400-9144
  • www.roomescapersboston.com
  • 112 Blackstone St, Boston, MA 02109, USA

Operating Hours

Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM

Room Escapers - Boston Escape Rooms Introduce

Welcome to Room Escapers - Boston Escape Rooms, an amusement center listed in the Theme Park Directory, located at 112 Blackstone St, Boston, MA 02109, USA. This venue offers local users and visitors a selection of themed escape room experiences. Customer reviews indicate generally positive experiences with some rooms and staff, while others have reported issues with game management.

Environment: Room Escapers features themed escape rooms, including The Lost Ship and Panacea, and Organized Chaos. The Lost Ship is described as having a variety of puzzles. The story behind the Panacea room was noted as interesting. The environment of the rooms aims to immerse participants in the given scenario.

Services and Features: The primary feature of Room Escapers is its themed escape room games. They offer a hint system to assist players. The game masters (GMs) play a crucial role in guiding the experience. Nadia is mentioned as a friendly, helpful, and thorough GM. However, some experiences have been affected by slow hint response times and perceived lack of GM attentiveness. In response to negative feedback, the General Manager, Nadya, has shown initiative in reaching out to affected customers to offer improved experiences, including repeat plays or alternative rooms.

Customer Highlights: Some customers have had positive experiences, particularly in The Lost Ship room, praising the friendly and thorough GM Nadia, the helpful hint system, and the variety of puzzles, suggesting it's ideal for groups of 3-5. This room is considered on par with other well-regarded escape room companies in Boston like Boxaroo and Trapology. However, other customers have reported disappointment with rooms like Panacea due to slow hint responses and a feeling of the GM not being fully engaged with their progress, leading to a frustrating experience and a sense of poor value. In a notable instance, following a negative review, the General Manager, Nadya, contacted the dissatisfied customers, invited them back, and offered a complimentary replay or a different room (Organized Chaos), which resulted in a significantly improved and enjoyable experience, with Nadya being highly praised for her helpfulness and effective guidance.

Promotional Information: Looking for an escape room adventure in Boston? Room Escapers offers a variety of themed rooms, including the popular Lost Ship. Our friendly and helpful game masters, like Nadia, are here to guide your experience. While some past experiences have had issues, our commitment to customer satisfaction is evident through our proactive approach to addressing concerns and ensuring a fun and engaging time. Book your escape today by calling (857) 400-9144 or +1 857-400-9144 and let us make your experience the best it can be!

Photos

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Location

Customer Reviews

Our GM Nadia was friendly, helpful and thorough. We enjoyed the hints system in this room as well as the variety of puzzles. I think groups of 3-5 are perfect for The Lost Ship. This one of the better escape room companies in Boston, on par with Boxaroo and Trapology!

Jan 09, 2024 · Ann S

Having done a lot of other escape rooms in Boston, I chose to do the Panacea escape room with my partner but left kind of disappointed. The story behind it was interesting, the GM was great, but I think they were also training another GM at the same time while managing our game because there were two of them who had welcomed and helped us into our room. During the game: They did warn us to give about 30 seconds to get a response for a hint if we asked which was fine, but I feel like at times it definitely took more than a minute to receive a response or even get a response at all so I had to ask the same question more then once, which resulted in wasted time. I was definitely stuck in one specific puzzle in the room for the LONGEST time and I almost felt like the GM wasn't following along our game that well, as I expected to at least get hints along the way if they had noticed we weren't moving forward as quickly. And the hints that I DID receive for this specific puzzle did not make sense until after 4-5 hints were given! Hence, my partner and I solved one puzzle in the whole hour and left defeated lol for the amount of money spent on this, I was expecting a better experience :( _____________________________________________________________ UPDATE: The General Manager, Nadya, reached out to us and offered to have us play the Panacea room again for a better experience after reading my review, which was really thoughtful and kind of her to do! She was really nice and friendly when we got there and offered for us to do another escape room instead if we wanted to. We chose to do Organized Chaos. Nadya's explanation on the room was extremely helpful, especially letting us know what NOT to focus on which saved us a lot of headache and time to focus on the puzzles that mattered lol. She was helpful throughout the game and we beat the room on time! Thank you for inviting us back and making this experience the best!! :)

Dec 27, 2023 · Kathy Nguyen

Went here for our Senior Trip and did one of their Escape Rooms, super well-done and thought out! My only complaint once more falls on the entrance: It looked only a little sketchy, but the interior/lobby was comfortable and suited the escape room aesthetic. The experience in the escape room was difficult as we'd thought, great puzzle! In the case I go back to Boston, I'd wanna go back here! P.S. Our wait was mostly on the people in the bathroom.

May 25, 2023 · Cadence Hoctor

Thank you Nadia for accommodating our family, the kids really loved this experience!! The puzzles weren’t so challenging that the kids couldn’t participate, but we also needed a little help along the way, so a great mix.

Mar 29, 2024 · Nikki Patton

Our Game Master for The Pirate's Booty II was a DELIGHT. Even if the escape room had been utterly boring, we would have still had fun because of him. However, the escape room was excellent. We had a 90 minute car ride home, and we joked and laughed about our experience the entire ride.

Nov 05, 2023 · Sebastien Freudeman