Sandbox VR
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 469-425-6688
- sandboxvr.com
- 5321 E Mockingbird Ln Ste. 110, Dallas, TX 75206, USA
Operating Hours
Sandbox VR Introduce
Welcome to Sandbox VR, located at 5321 E Mockingbird Ln Ste 110, Dallas, TX 75206, USA. You can contact them at (469) 425-6688 or +1 469-425-6688.
Sandbox VR, featured in the Theme Park Directory category, provides immersive virtual reality experiences. According to customer reviews, experiences can vary, with some praising the staff and games, while others report issues with organization and wait times.
Customers have highlighted the knowledgeable and passionate staff, such as Carolyn, who provided excellent education and preparation for the games. The staff's enthusiasm and attention to cleanliness have been appreciated.
The games themselves are described as fun and engaging, although some customers have reported occasional glitches. Staff members like Mo have been commended for their ability to quickly resolve these issues and keep the experience enjoyable.
However, some customers have reported significant issues with wait times and inconsistencies in the briefing process. One reviewer experienced a delay of over an hour and confusion due to repeated instructions and incorrect team assignments. Staff members' attitudes have also been a point of concern for some customers.
Despite these issues, many customers have ultimately enjoyed the games and expressed a desire to return. The overall experience seems to depend heavily on the staff's performance and the smoothness of the process.
Key features and services (based on customer reviews):
- Immersive virtual reality experiences.
- Knowledgeable and passionate staff (e.g., Carolyn).
- Engaging and fun games.
- Occasional glitches in games.
- Potential for long wait times.
- Inconsistent briefing process.
- Mixed reviews regarding staff attitudes.
Sandbox VR in Dallas offers immersive virtual reality experiences that can be highly enjoyable. However, potential customers should be aware of potential issues with wait times and process inconsistencies. It is recommended to approach the experience with patience and understanding, as the quality of the experience can vary.
Photos
Location
Customer Reviews
Sandbox at this location was fun! My nephew and I had a blast yesterday. First, I really appreciated the amount of knowledge and education that Carolyn had about the company & games. She was visibly passionate, so that made the experience enjoyable and got us hyped. Additionally, I appreciated her for making sure that my equipments were cleaned before I utilized them. The game itself had glitches, but that’s inevitable— Mo made sure to direct us & helped us get back into the experience swiftly. He knew what he was doing. The experience was still dope. I definitely plan on returning!
Mar 15, 2025 · Aldina Raul
We had a reservation at 6. We were told to come to the back to prep for the game. We had to wait an hour or more. We were briefed, assigned team names and numbers. Another employee Stephen came and repeated the process even though I tried to explain that we had already completed this process. He appeared irritated already; he was short and didn’t listen. He had people in our party who wasn’t in our group. It became confusing. The color and characters had been switched twice. Gino ended up and fixing everything. Process was not smooth but we eventually enjoyed ourselves once we finally played the game. I’m not sure if we will return.
Sep 27, 2024 · Shanika Hendricks
This place Was Soooooooooooo Fun!!!!! Whether it’s a Date Night ,Group Trip, Family Time it’s an absolute must go!! Sooo many options! Great customer service and just an Amazing experience! Friendly staff that is willing to help and explain everything so you feel comfortable! They make sure all safety precautions are made and then it’s Show Time!🥰🥰🥰Go check this place out!!!! You will have a blast!!!!
Feb 01, 2025 · Shytavia Johnson
Booked for 2 to celebrate my son’s birthday. Didn’t realize we would share the experience in which thats ok. The couple was cool. I’ve been before and it was my son’s first time. We arrived about 20 min early. I felt the little African American chick rushed us into putting our gear on, even though we were early. The system glitched a few times and we had to stop the game due to the guns not working. My gear didn't snap in the holes well so we stopped the game a few times to fix it. Because we were celebrating a birthday you get a little birthday celebration clip at the end of the game. What made the experience not worth the price is the staff, glitches, the video that we received for keep sake had the birthday hat on the person who wasn't celebrating a birthday, & it also had all the scenes we had to ask the staff for help. I feel it ruined my son’s celebration. It’s embarrassing to post to any social network platform & it didnt look like we were celebrating him. Overall, the game was fun.
Mar 28, 2025 · Anne
First time doing this and it was definitely worth it. We had a blast and a lot of good laughs. As most electronic devices, we did have a couple of malfunctions and interruptions. The bracelet came loose one time and a gun stopped working but still such an easy transition and fun time. Would love to do it again soon! Highly recommend as an adult activity or even as a family with kiddos. I wasn’t ready to stop when it ended.
Apr 10, 2025 · Andrea Rogers
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