Sky Zone Harrisburg

They really let this place go ☹️ SEVERAL rips and tears in trampolines. The springs and foam blocks look and feel like they’ve never been replaced. I was actually kind of scared to jump as a 150lb adult. Very dirty too. Way overpriced for what it is. At least the staff were nice.

Mar 05, 2025 · Sara Schreffler

This used to be a great place when I brought my son here 10 years ago. Now I'm bringing my youngest child here, I purchased a membership and noticed how gross this place has become. I feel so disgusted leaving this place and I didn't even join my child in a jump session. She becomes sick a day after visiting Skyzone. My daughter has become sick 3x times this year, right after visiting this location. I'd love to know what their sanitation or disinfection protocol and if a manager actually checks to make sure this is completed properly. Do they inspect the equipment, climb through the play areas and actually clean them? If so, then the appearance of the place says otherwise. I've too witnessed some the of staff not being productive, socializing and they could be more professional and probably should be cleaning the place. I'd like to cancel the membership but can't until the 3 months is up. We certainly have not benefited from having a membership and do not wish to return unless this place improves on their cleanliness SIGNIFICANTLY!!!

Feb 02, 2025 · Jennifer Shepard

I've been to sky zone a bunch since my daughter loves it, she has always asked about glow jump and tonight I finally took her and her friend, paid 80 dollars and it was great from 8-9:30 when the lights came on 30 mins early, when I asked for some money back the employee informed me that I won't get any back since the kids could still jump even though the lights were on so it doesn't really affect anything, I disagreed since my daughter was extremely excited to jump in the dark, I waited to take my kid there until night and paid for shirts that I was made to buy, he then just ignored me. Totally unacceptable *update after 9 days, multiple calls and voicemails and multiple emails I have heard nothing back, judging off these other reviews it seems like that's just how it is, I would not spend your hard earned money at a place that treats its customers this way

Mar 18, 2025 · Samuel Miceli

Very reasonably priced for membership. Talked to general manager that was here today. Very friendly outgoing person(not too many of those today) my son loves it here and it’s nice to keep him active over the winter. Would recommend this place to parents with little ones. This place helps take the guess work out of keeping the kids entertained. Great job Justin !!

Jan 03, 2025 · Matt Fleisher

Update: I was able to talk to the membership team and they did resolve the issue by canceling the membership and offer the refund from March 1st 2024. Appreciate the quick action to resolve the issue. ================================================== I had summer membership for my kids in August of 2023 and I cancelled that in March of 2024 as my kids were not even using it. I just saw my statements and they've been charging me monthly ever since. Such a ridiculous process that I cant make it in person and through phone and I only can do it online with no confirmation email. I've been trying to resolve this and I just got charged in Feb as well..

Feb 23, 2025 · Subhash Tipirneni