Sky Zone Trampoline Park

I bought tickets in advance but the cashier didn't scan it properly so I paid out of pocket again and she couldn’t print a receipt. 2nd issue I encountered at the food station I was over charged I asked for 1 combo and 1 individual item but was charged for 2 combos instead. My fries with the chicken tender combo were over cooked and crispy making it hard for my toddler to eat them. My pizza was served cold in the center when I gave it back they reheated the pizza making it crispier instead of making a fresh pizza. When I asked for a refund they denied it and said they couldn’t…. They did not take the time to clean the tables off after guest so I had to take a baby wipe and antibacterial hand wipes to clean a table for me and my children to sit. The eating area was really filthy. They were under stocked with cups forcing me to pay for larger drinks. The food was horrible forcing to buy food outside of the location after we left instead of letting my children eat there and celebrate my sons birthday. I was very disappointed in dealing with the young teenagers there without them being able to locate the manager, and being they had more than enough staff there but still had long lines. They had very poor customer service skills and were very playful and no attentiveness whatsoever to their guests up front. I gave it 2 stars because my children did say they had despite everything else that was going on. However, This was, without a doubt, one of the worst experiences I’ve ever had I really feel like I wasted my money to be honest and we will never return."

Mar 02, 2025 · Ashley Starr

Absolutely loved this place! My whole family including myself and my husband went with our neighbors and their kids. I would recommend adults joining the experience with their kids...you'll be tired, but it is so much fun!! There is so much to do for everyone. We didn't purchase a party package but invited friends and family, even smaller kids attended. The older ones and adults played dodge ball, flipped, basketball, etc. Prices weren't as bad as they seem for the amount of fun everyone had.

Dec 10, 2023 · Vipila Bathvar

While this location has more than your typical sky zone attraction wise it is easily the dirtiest and most understaffed I have ever visited. I usually only saw one to two attendants with many attractions being unmanned. There doesn't appear to be a limit on occupancy either because there were so many kids there that it seemed a bit dangerous. Multiple times I also had to get in to other people's kids for being too rough or not using equipment correctly. The floors do not appear to have been swept or mopped in a long time. The toddler area looked like it had not been cleaned in a long time either. This location is not worth your time or money. I know they make you sign a waiver beforehand but I would be surprised if there weren't some serious injuries that have occurred here. I could see someone seeking damages due to neglect. Sky zone in general have not been the cleanest play areas we have visited but I was grossed out at this one. I will not be returning to this location and maybe not even sky zone in general after this experience. For what I paid it should have been much much better. ** edited to add that the majority of the attendants they do have are teenage boys that don't care to enforce any rules. This place is chaotic. Definitely not safe for preschoolers- elementary.

Feb 18, 2024 · Kelsey Tucker

2 stars because the family did have fun on the equipment, but the place was filthy. We were the first people there this morning and our tables upstairs had old food and cups still sitting out from the night before. The floors were covered in filth, old socks, and trash cans overflowing. We cleaned our entire area ourselves with zero assistance from any workers. The men's room was disgusting, with an uncleaned floor, dirty stalls and sinks, and out of paper towels. I'm not exaggerating when I say there was literally feces on the ceiling. We also had some miscommunication between what we were told on the phone versus what we were told when checking in. Had they been busier, we would've not been able to use the area the lady on the phone specifically told us to use for our small party. This place isn't exactly bad, it just seems like low morale with the employees and extremely weak and poor management.

Feb 23, 2025 · J. Brown

I took my daughter for Little Leapers. She had fun but was done after 45 minutes so the $17.99 ticket was awfully steep. They were also letting teenagers in during the time I thought was reserved for little kids which I thought was weird. The place could have been so much nicer if it was kept up. It was so dirty and had a lot of broken equipment. Nothing like feeling the grit of crumbs and dirt stuck to your socks from the dirty floor while walking around- yuck!

Jan 13, 2025 · JB