Sky Zone Trampoline Park

I have been a member of Sky Zone before and previously had good experiences, but after my visit today where we resigned, I will never return. The play areas were messy, which was understandable given how busy it was (beyond crowded), but the real issue was the bathrooms. They were beyond disgusting—an absolute health hazard. Two were out of order, and the ones available were so horrendous that I nearly vomited just trying to take my daughter inside. The smell was unbearable, and the conditions were shocking—feces, urine, blood, and vomit all present. (I'm talking floors, toilets, and WALLS?!) I asked a friend who is also a member if this was a rare occurrence, and she confirmed that the bathrooms are often in this condition. This is completely unacceptable, especially in a place where kids are playing in socks and then climbing all over the facility. We immediately left after seeing the state of the restrooms, and I remained nauseous for over an hour afterward. Even writing this turns my stomach. This is not an exaggeration, it was awful. Sky Zone needs to take this issue seriously. Basic hygiene and sanitation should be a priority, yet what I witnessed today was an absolute failure in maintaining a safe environment for families. Until major changes are made, I cannot recommend this location to anyone. I considered pictured but could not stand to be in there a second longer. 🤢🤮🤮🤮

Feb 16, 2025 · Nicole Cannata

Large, fun space for kids of various ages. Different zones to jump and bounce, private rooms for parties and s food area (though the prices are high). Much better and bigger than the Sky Zone in Smyrna.

Jul 10, 2024 · Joseph Banks

This park is huge, clean, and attentive. We were upsold on the membership—such a great investment for 2 young boys who love to zip line + explore their adventurous inclinations.

Mar 09, 2025 · Christina Holman

⭐️⭐️⭐️⭐️⭐️ We had an amazing experience at Sky Zone Atlanta thanks to the incredible team of Mya, Daniel, Ashton, and Manager RJ! Their outstanding customer service and friendly demeanor made all the difference. They went above and beyond to create a welcoming environment, especially for the moms and children with special needs in our group. Not only were they patient and inclusive, but they also worked tirelessly to ensure everyone received their food orders quickly and correctly. Their efficiency and attention to detail didn’t go unnoticed, and it truly added to the positive experience. Thank you for making our visit unforgettable with your kindness, care, and hard work. We can’t wait to come back!

Dec 22, 2024 · Nikki Gee

My family visited your Sky Zone (Defy) off Northlake for my nephews birthday. Unfortunately for our 1st time there our experience was not the best. The restroom that had no toilet tissue, no soap and no paper towel in the dispenser. The restroom wasn’t cleaned at all even after reporting it. We went to order food and soda. Most of your items weren’t available. No nachos, chicken tenders or fries. My father went out to purchase wings and fries. I tried ordering a drink and your soda machine nor slushy machine was operational. The host didn’t host nor did he mention the BROKEN SODA MACHINE problem to my brother who was throwing the party for his son. He offered 2 pitchers of Gatorade and only bought one then disappeared for the rest of the party. I tried reaching the manager JR with the number provided and of course no response. I’ll be posting the pictures.

Dec 10, 2024 · Shavonne Mathis