Sky Zone Trampoline Park

A Fun place for kids to jump around and eat and have FUN. 🥰😍 Nothing much as seen in pictures. Good for Birthdays party and kids gathering party.

Nov 30, 2024 · Kay T

There are plenty of other companies and locations...if you can, go somewhere else. First, this was the third (3rd) visit in a row where they were sold out when we got there. They clearly have plenty of business, so they act accordingly and treat you like they don't need your business. My son had a party to go to for a classmate today, so I made a reservation for my daughter online. When we got to the park, someone checked my daughter in pretty quickly. When I mentioned that I still hadn't paid, everything went off the rails. Apparently, I made the reservation for a two year old by mistake because their website isn't well marked and the spot where you check to select what you are reserving only offered one choice...CHILD. The part where it lists a two year old wasn't clear...but I will concede that it was there when an employee showed it to me. I just would never picked it up because it wasn't entirely clear and the site didn't say THEY WERE SOLD OUT. When I asked why my daughter couldn't jump, the "friend" (that is what a staff member called them) that came over to help told me we didn't have a reservation. A pic of it is attached to the review. When I asked to speak with a manager, I was told there wasn't one in the premises. It wasn't until I made a fuss about it that another Team Lead helped and corrected the situation. Then, my son, who was there for a birthday party was denied access because we have the old Rockin' Jump socks. We paid quite a bit for them (just like the ones they tried to force me to buy today), so we've kept them and use them whenever we go to a trampoline park. When I said something about that, the staff member (who called them friends) said, you have to understand that all of our "friends" are new. While I didn't say this, I was thinking, "training?" That makes me think if they skipped something this simple and benign, what else didn't they train their people for. Next. I have a real safety issue with this place. They NEVER have enough safety staff and there are parts where NO ONE MONITORS OR MANAGES safety. The spot where you run and jump into the foam pit is a perfect example. They never have someone monitoring that attraction and on the odd chance someone is there, they don't actually manage safety. While I know it's my responsibility to manage my children, I worry when a child twice my daughter's size jumps into the pit while she is there...and they do nothing to stop it. Today, they had someone there, but she just stood there and did nothing while I watched kids jump in while my kids were in the pit. I posted a photo of her holding the wall up. Also, while I was watching my daughter line up for the zip-line, the staff member climbed down and walked away without telling the kids anything. I had to tell them to wait for a staff member which took about six minutes for another staff member to replace them. They will remember that because the three who argued about who would go (the one who walked away wasn't one of them) did that for about 5 minutes until one of them relented and went to manage the attraction. When we went to leave, my daughter's shoes were missing from the cart WE WERE TOLD WE HAD TO PLACE THEM ON. While several staff members were fairly helpful in trying to find them. Melissa clearly wasn't one of them. I was asking another staff member if she found them, and Melissa inserted herself into the conversation and told me, "We aren't responsible for stolen items." I'm sorry, but if you tell me that I have to put them somewhere WHERE I CANNOT BE RESPONSIBLE FOR THEM, YOU SHOULD BE. But, she's right. They have it posted that they aren't so they couldn't care less that my daughter is now missing her favorite Crocs. Lastly. They don't keep it very clean and trash is just all over the place and there were random puddles in some locations. The bottom line is that I bring my children here when I must...other than that, I avoid it. You should too.

Dec 08, 2024 · Bob D

I love this place! I went with my friend and she was also so happy! There was food, drinks, games, and a bunch of fun! 😊 Simply amazing! Perfect for birthday parties and a fun place for kids.

Feb 02, 2025 · Lily S

The rules are constantly on repeat every 3-5 minutes. It's intolerable. Also advertisements for their socks blasting through the speakers. It's a bit much while trying to enjoy jumping. Also the place itself is pretty small and the pics online do not represent the current place. But it's fine to just come and have your kids get some energy out.

Dec 18, 2024 · Anna Rea

It does NOT have all the activities advertised on the website. There is no climbing wall. No slide. No ropes course. There are a few obstacles, a very short zip line, lots of basic trampolines and a hoops area. The floor was crowded and pretty filthy. The staff was extremely nice and very helpful.

Feb 17, 2025 · Elena Snyder