The Great Xcape Loudoun

Welcome to The Great Xcape Loudoun, located at 21100 Dulles Town Cir, across from Forever 21 on the 2nd level Suite 207, Dulles, VA 20166, USA, and featured in the Theme Park Directory. The Great Xcape Loudoun offers escape room experiences for groups looking for an interactive activity.

Based on recent customer reviews, the environment at The Great Xcape Loudoun has significant issues. The rooms are described as extremely poorly lit, with at least one instance of a dead flashlight being provided, causing initial time loss. The design of at least one room, the Alice in Wonderland room, features a sequential first part, which limits participation for larger groups, leaving most members standing around. The second part allows simultaneous puzzle-solving, but sound clues from one speaker interfere with each other. There are also reports of broken or improperly functioning puzzles, sometimes requiring staff to skip them. Even the final escape puzzle reportedly did not work correctly.

The primary service offered by The Great Xcape Loudoun is escape room entertainment. However, customer feedback indicates several problems with the execution of these services. The quality of the puzzles is criticized, along with a complete lack of direction in at least one experience. There was also a report of being charged for equipment that fell off the wall, in addition to the already high cost of tickets (over $200 for a group). The Alice in Wonderland room is specifically mentioned as being not fun and not worth the cost. Despite these issues, the employees are noted to be nice.

Features of The Great Xcape Loudoun, based on negative feedback, include poorly lit rooms, potentially broken or malfunctioning puzzles, and a room design that may not be conducive to large groups. The reliance on sound clues from a single source can hinder simultaneous puzzle-solving. One positive feature mentioned is the friendliness of the employees. However, the overall experience is heavily criticized for the quality of the puzzles, lack of direction, and high cost relative to the experience provided. There is no promotional information available in the provided reviews; instead, there are strong recommendations to avoid the venue.

Given the overwhelmingly negative recent customer reviews highlighting significant issues with the puzzles, room design, lighting, and overall experience, local users are strongly advised to consider this feedback before choosing to visit The Great Xcape Loudoun as listed in the Theme Park Directory. It may be prudent to contact them directly at (571) 525-4049 or mobile phone at +1 571-525-4049 for clarification on the issues raised in the reviews and to inquire about the current state of their escape rooms before making a booking.