Urban Air Trampoline and Adventure Park

We had a blast there for my son's 12th birthday prices to get in are decent. Food prices kind of high and not very much a variety but we played the whole time anyway 🤸🏾‍♀️😄🏃🏾‍♀️! We love it here

Aug 08, 2024

Do not waste your money at this location! They let my wife pay for the ultimate pass which gives you access to all the extra attractions and once we got in there every single attraction was either closed or broken. Every TV was off, food area was closed, ICEE machines weren't working, VR was broken, there was nothing available except the basic jump area and about 15 minutes in when she asked for a refund they said only corporate could refund. We called corporate and they said that was a lie and put us on hold while they called the location. After a few minutes she got back on the phone and said she had spoken with them and that they had approved the refund but the manager wasn't there till the following day to actually process it. When following up with the location today they said no, that corporate was supposed to have done it. These people are outright liars and thieves. I said what I said. I'll be filing the transaction as unauthorized with my bank tomorrow morning.

Feb 14, 2024

The kids loved it so much we came 2 days in a row. It's used like a cheap daycare by the people with memberships. It's like 20$ a mo th to get 85% off so people are paying less than 10$/day to leave their kids here all afternoon rather than 600$/month for daycare so uh do the math and you'll see why this place is so crowded with happy kids. It's an amazing workout by the way. Spent 5 hours jumping with my kids and felt like I lost a fight by the end.

Jul 22, 2022

Lots of broken attractions. Kiddie park for the 9 yr old and below has a large hole at the top of the netting. Trampoline with broken areas. The obstacle course also broken. No balls on the bottom just scattered mats and whatever doesn’t has a mat is hard so definitely risk for injury there if there’s any falls. I paid for the ultimate pass, VR is broken. No one tells you when you pay. You’re just kind of surprised when you get on the floor. It’s my son’s birthday & we are new to the area. I feel so bad for him. Don’t recommend this location at all.

Mar 16, 2024

I’ve been meaning to make a post about this but it’s never too late. We had our son’s birthday party at this location a few weeks ago & this is what we came across. As you can see in the photos, the place was filthy, it looks like it hasn’t been clean for a while. There are holes in the netting & this is a huge liability. But guess what, they are supposedly not liable because they have you sign a waiver. Yet this shows otherwise that they don’t care about the safety of our children. Because if they cared, they’d make sure their equipments are up to standard. Plus, when we got there for the party, the place was still filthy. I had to request for them to clean it because I was already embarrassed of what my guest are seeing. I feel even more embarrassed that my friends saw all this too and were asking questions. Definitely don’t recommend this place

Oct 20, 2022