Urban Air Trampoline and Adventure Park

I had an amazing time with my son for his 11th birthday party and our host Gerald was fantastic and attentive to our needs. He made sure to keep checking on our party and keeping us updated with whatever he was doing to assist us. We had an amazing time and the staff was all around great. It was clean, our table was set and ready to go. I got everything I paid for and was informed on anything else. Over all a great experience for a birthday party and one again thank you GERALD for helping me make this experience possible for my child!

Dec 08, 2024

NOT ADA COMPLIANT!!! I was at UA for a BDay party and there was a nice family who had a party space upstairs for their celebration. One of their members was severely disabled and required a motorized wheelchair and did not have a way to get to the room. They had to be carried up the stairs with the help of other visitors since there wasn't an elevator available ANYWHERE. It appears it was filled in and no longer available (also confirmed by workers). This is absolutely unacceptable and the business should not have been awarded a CO by the city. This isn't UA's issue unless they own the building, but as the business, they should absolutely be aware of these things and push to correct it.

Nov 19, 2024

I love this place for our 2 and 3 yo boys. They have a great time every time we go.. The staff is very helpful especially Stephanie. Many times she has helped us out. Thank you, urban air and Stephanie for making the hours that we’re there and after, more pleasant.

Jan 17, 2025

Incredibly thankful to the staff for safe keeping my wallet and returning it after my forgetful brain left it behind 3 days ago! Fills my heart with hope. Also, my daughter had an amazing time! Place was fun, clean, and safe! Thanks again to their awesome staff!

Jan 09, 2025

Naomi, also known as Khulanni, at Urban Air Trampoline Park, deserves all the praise for her outstanding customer service! Her positive attitude and genuine enthusiasm created such a welcoming atmosphere. She went above and beyond to ensure our visit was smooth and enjoyable. It's clear she cares deeply about providing an exceptional experience for everyone. Thank you, Naomi, for making our time at Urban Air so memorable—you’re a true asset to the team!

Jan 12, 2025