Urban Air Trampoline and Adventure Park

My son celebrated his birthday here today and everyone had so much fun! Jeff, the manager was awesome, and the other staff that tended to us during our party were great as well! The staff over all throughout the facility also did well making sure every zone was safe and rules were followed. As a parent with a child that has autism, I can appreciate that! It made the over all experience great. We’ll definitely be back.

Apr 07, 2025 · keisha lewis

On 29 March 2025 I visited Urban Air Lawrence Township on its opening day. My kids enjoyed a lot there. Special thanks to Mr. Geoff for wonderful arrangements and handling customers. Be part of opening day was really awesome. Wish them a all the best so that they continue to provide great place for kids to enjoy.

Mar 29, 2025 · Kapil Kumar

long lines. only one child per trampoline. no FLIPPING?? save your money and stay at home. way too strict

Apr 05, 2025 · Audrey McDermott

Too pressured to jump! Trampolines are supposed to be fun, energetic spaces for kids—but here, the staff act like strict hall monitors, constantly blowing whistles over every little thing. There are so many rules, it feels more like a detention hall than a play zone. Ironically, while they’re so busy enforcing these ridiculous restrictions, they stand around chatting among themselves. Kids are expected to bounce like robots—straight up and down, nothing more. And just so you know, this is a “no tag” zone. Yes, even a simple game of tag is banned.

Apr 11, 2025 · Yoonah Kim

Rude and untrained management team. First arrived on the weekend April 6th. They follow the rules very strictly which i can understand since they just opened. My daughter was measured by multiple staff members and was determined to be over 42in so we signed up for platinum membership so she could do the spin cars. Today, April 9th, on arrival a manager tried to debate that guests for platinum memberships don't get 50% off when it was on the board displayed right behind him. After it was pointed out to him he walked away without a word while I'm assuming another manager or lead finished the transaction. Later while I was buckling my daughter into the spin bumper car (not the flip) the same manager told me in a rude way that it's not my job to buckle my daughter into the seat and if I'm not riding on it I need to leave the area. I was going into the nearby flip car and was buckling her up before I sat down, which the employee should be checking after anyway. The manager then proceeded to ask my daughter to get out of the car so he can measure her himself. Her head was at the black line and if you rest your arm on her head it was over. He said since her head wasn't "over" the black line visually she could not ride even tho you can clearly see she was of height. I told him she was previously measured which is why we got the platinum membership. He walked away saying I can just go ahead and change my membership then. The same manager was behind the counter and when I approached to talk about the situation with him and to find out how to downgrade my membership (because I'm not going to go back and forth about height everytime I visit) this same manager walked away and told another employee to talk to me so he can chat with his family or friends that were in the park at the time. I even heard him mutter " oh she's mad" to one of his friends behind me and then walked away and sat with them in a booth while I waited to talk to an employee. They couldn't assist me so I have to contact corporate. Will definitely be fighting to cancel membership now instead of downgrading. Very unprofessional workers. a simple situation which was not handled well at all.

Apr 09, 2025 · Mariah Kullich