Urban Air Trampoline and Adventure Park

We attended a evening birthday party tonight for my nephew and wanted to say thank you for such a positive fun experience for my kids. The pizza was fantastic and foremost our host went over and beyond to make sure everyone had fun. Outgoing personality was cleaning, asking if everyone was good and having fun, clearing plates, serving the pizza for everyone (unheard of! we've had other parties other places where the host just stands there and overlooks everything that's it) maybe they were new or shy but tonight's experience exceeded expectations and would recommend having a party at your location. Thank you for the experience!

Jan 03, 2025 · Anne Lynn

The manager/ service is 10/10. Had a super fun time at this location with my niece. I unfortunately lost my phone in the pit after jumping in with my niece. The manager (I believe) who we did not get his name — was super kind and helpful. He stopped the music for 10min and jumped in the pit ball himself helping us out. After a while we were able to find my phone, ugh. Overall a great experience would recommend for the price.

Nov 05, 2024 · abigail andrade flores

Got cheated by the arcade machines. Says 1 swipe for 3 games. Only gave me 2 games. Adventure parks only open 1 at a time so better get on when they open or wait another 3 hrs for it to reopen. Hint: wear your shoes to the bathrooms. Don't wear the socks. bathroom floor is very nasty. Plus kids come back from the bathroom with the same socks and run ALL OVER the play places. Just not very hygienic when think about it. Employees should also make sure all customers are aware of the rules. I see customers wearing shoes/home socks/sandals going inside the playhouse. It's our first time so idk if it's always been like this. Overall, not too shabby. We bought the family packet online. Cost about $100 and includes all activities. But when the crowd comes in, it's time to leave. Usually about 730 pm.

Oct 28, 2024 · Kao Yang

We recently had a birthday party here for my seven year old. I found a coupon for $100 off if you booked Sunday-Thursday so we did the party on Sunday. We ended up paying for the VIP room since regular rooms were all booked. It was $75 and well worth it. We were given a party organizer/manager and her name was Evelyn. She took care of everything. Checking the kids in, taking them to the room, getting them socks, calling them back over the intercom for pizza and serving them pizza and drinks. She was amazing. Highly recommend having a birthday party here. The kids loved it and we were well taken care of.

May 31, 2024 · Christine S

Me and a group of friends went to this urban air expecting to have fun and enjoy our time. But certainly did not, the staff did not keep up with maintaining each area. kids were climbing on top of courses, no team members told them to get down or notify a parent. Kids were in areas they were not supposed to be, making it a dangerous for others and themselves. Then me and my group of friends had an interaction with another group of people that overall ruined our experience here, and staff did not want to hear us out on our part. I did not enjoy this place, sky zone is a much better option if you are thinking about going to a trampoline park!

Mar 01, 2025 · Melvin Hang