Urban Air Trampoline and Adventure Park
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 832-514-3895
- www.urbanair.com
- 3838 Fairway Plaza Dr, Pasadena, TX 77505, USA
Operating Hours
Urban Air Trampoline and Adventure Park Introduce
Urban Air Trampoline and Adventure Park is an exciting destination that combines the thrill of trampoline sports with a variety of family-friendly activities. Located at 3838 Fairway Plaza Dr, Pasadena, TX 77505, this facility offers a safe and fun environment for people of all ages to enjoy physical activity and entertainment.
With open hours from Monday through Sunday, adjusted according to the schedule provided, Urban Air is perfect for both individual visits and group events. The park features an array of attractions including trampoline zones, sports activities, play areas, and more, making it a one-stop destination for fun and recreation.
- Open Jump Sessions: Enjoy free jumping on various trampoline areas designed for all skill levels.
- Party Packages: Host your next celebration with customizable party options featuring bounce time, pizza, and more.
- Sports Activities: Engage in activities like dodgeball, ultimate frisbee, and other competitive games on trampolines.
Customer feedback highlights the positive experiences many visitors have had at Urban Air. Many appreciate the attentiveness of staff members, such as Nora, who go above and beyond to ensure a pleasant experience. While some customers have shared disappointment with specific aspects of their visits, particularly regarding party services, the majority emphasize the engaging and professional demeanor of the attendants at play stations.
Photos
Location
Customer Reviews
We had my grandson’s 2 birthday here today and I will say I was VERY DISAPPOINTED in the service we received. The attendant Olivia did not tell us anything about how they tend the party. I had to ask about when they would bring the pizza. Geesh for it to be a party and they are supposed to be the attendant, she should have given us a run down as soon as we came in. Poor customer service. I even had to ask about the free shirt we were supposed to get. That’s just ridiculous!!! Now I will say the attendants at the play stations…they were ON POINT and attentive. Kudos to them !!!!
Nov 09, 2024 · Tamechia Nedds
I had a fantastic experience with Nora! From the moment I reached out, regarding my party she was friendly, professional, and eager to help. She went above and beyond to ensure my issue was resolved quickly and even followed up to make sure everything was perfect. It's rare to find such attentiveness these days, and I truly appreciate it.
Feb 27, 2025 · priscilla vazquez
I just want to say that I don’t write reviews unless I feel like I got exceptional service, so with that being said I want to praise a young lady by the name of Elizabeth who was working the front counter. She gave us great service and address some of our complaints in a very professional manner and was very sweet to my son. Over all she went Beyond the call of duty and just wanted to take some time to Thank her publicly.
Feb 22, 2025 · albert colunga
I had the best experience at Urban Air today. The place was empty and it was just me and my 13 year old sister from Big Brothers Big Sisters and the manager assigned one of the team members at Urban air to be our personal guide/helper. Julian was AWESOME! His customer service really elevated the whole experience. We will be back! Thanks for a fun day.
Feb 25, 2025 · Holly Waters
Today when arriving was a bit Shakey.... because they couldn't find id PD $94 ahead..? Then suddenly Gabby began making sense of the problem and all was good! Thanku for helping me make my youngest grandsons day!! Thanks also to Isaiah at the concessions... most helpful making sure I got everything I was suppose to.....and Brody...a BIG THANKS for you to go above and beyond....sorry about the spill!! Thanks to you all..ropes girl t👀!l....they had a blast!!
Oct 19, 2024 · Nonna McCarty
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