Urban Air Trampoline and Adventure Park

I had my 11 year old son birthday party here. Our host Sebastian was great and the kids had a good time. We reserved a private room and had the ultimate party bundle for 10 kids.

Feb 08, 2025 · Salena Myers

Well my 1st time to a location like this and I have to share a few insights off the bat. 1st: this establishment needs to invest in a air filtration system. 2nd: there should be rules to the floor like in a roller skating rink. Socks only around activity area and urban air charges so much it should be able to provide simple 3d printed slippers of all size for every customer who will be participating in the anyone of the pits or trampoline areas. (This will keep anyone active using slippers when walking all around the floor EVEN THE BATHROOM.) Children can catch different forms of illnesses if they walking in socks into the bathroom and than walking the floor into the pits where other children are playing freely. 3rd: provide sanitize spray for parents to use when they reserve rooms for their families to use and have sanitize units near the pit areas just incase anyone feels the need to use it before hopping in. (Cleanliness brings trust and shows that a business cares about its customers health and safety) 4th: offer more arcade gaming for teens and young adults. This is not only a place for children, adults stand around bored in some cases when they don't have to keep an eye on their child & not everyone takes advantage of the cozy parent lounge with massage chairs and Sports TV ( thank you for that btw ) *** Also Parent Lounge is for Parents not Teens & groups of kids who want to exclude themselves from every other child. Set some Rules!!! Now Pros of this location: Staff appeared to be on the level, they were present and aware. They were informative and ready to help and didn't wait for something crazy to happen in order to step in and day something. Keep that going rules always have to be enforced to maintain the safety of all customers. Food was good pricey but good and simple selection can't ask for more. Beverages however, you guys should offer water if your gonna offer soda that gets watered down ASAP. Perhaps looking into different types of sodas even juices to offer. Stand out & be different from your competitors you have so much flexibility to make this business a staple in the community, stop being cheap and charging customers an arm and a leg to hop in plastice ball pits and jump on stretched out rubber. ***FYI think more about silicone based materials and stray away from plastic. Think about the health of customers I'm telling ya it will give customers confidence in doing business here.

Jan 19, 2025 · Victor Gavilanes

It's fun for the kids but they need to hire adults. You walk in and there's only two one the register. Then they have 6 to 8 people standing there talking to each other. Instead of walking around making sure everything is fine and kids aren't getting hurt. What also sucks is the tables are dirty. I had to walk up to the workers and ask to borrow the spray bottle and towel paper. Other than that this place is fun for the kids. Just don't expect much from the workers there. Wow, this place is disgusting. Garbage everywhere while employee flirting with each other. Last time I'm coming here

Dec 29, 2024 · Alan Sanabia

Went here for a birthday party and the kids loved it . Location is a bit off and a little far from the central areas of NJ . Kids liked the mostly everything . Have been to other urban air location . Lots of activities for kids and usually they like it . They said that the pizza 🍕 was good here . Birthday party was good and well serviced by staffs. Lots of parking outside . Not much of wait time in ticket counters. Overall a good experience 🙏

Dec 06, 2023 · Raj S

I really enjoy brining my son here. He always has a great time jumping around and playing. We have a membership and come at least once a week. While I do enjoy this place there are 3 things that bother me when I come: 1.The cleanliness of the place. When going in the kids play area there is always trash and dust inside. There never seems to be any effort being made into keeping that area clean. 2.It is very difficult to find a staff member for assistance. While there are many employees, you can never seem to find one when you need one. 3.There are 2 trampolines that allow only 1 child at a time on each. While I do understand the reasoning, there is constantly a line for this trampoline. It would be nice if it were timed in order to give the other children in like an opportunity as some kids abuse it and refuse to get off to let the next ones on. Aside from those 3 things, my son enjoys coming here and is always excited to come and play.

Oct 26, 2023 · R J